According to the tech giant’s official blog Google Voice is now 50% better in transcribing voice mail messages into text. For avid users of Project Fi, or maybe even Hangout in some in rare cases, you might know Google Voice as one of the potentially useful option that has mostly been deemed useless due to numerous errors.
The service spared users the need to listen to voicemails and instead transcribed it into text that might be listened at a later date when the circumstances allowed it. While the entire error littered message could be avoided by actually listening to the voicemail, Google Voice made it possible to read it in situations where it was most appropriate. Such as, in situations which might meet interruptions.
It’s one of the software’s most popular abilities, but it has failed in quite a lot of instances due to autocorrect and interpretation mistakes. The transcriptions were often confusing or downright incomprehensible, which deemed the entire process a bit unreliable. There was no point in reading an unintelligible text when the voicemail was available.
However, Google has improved its Voice feature many times over the years, but has now found a way in which to bring to life the well in demand improvement that users have been vying for. It has improved its transcription errors by 49%, essentially splitting the number of mistakes in half. And it was all with the help of users everywhere.
Google requested various users to send them voicemail transcriptions along with the actual text in order to ascertain where the problem hid. The good volume of files received helped them fine tune the issues and fix errors that were common with the software. Now, nearly half of the problems occurring when using Google Voice are gone.
It’s good news for users everywhere, as the improvement will be applied to Project Fi as well, which means they are likely to receive much less errors when transcribing their voicemail. So, perhaps now the text will have proper meaning and will not result into a mess of unrelated words that have no proper sense.
Google attributed the improvement to the contribution of users who shared their voicemail transcriptions with the company and hopes that with the continual help and feedback of users everywhere, Google Voice will be able to present itself as flaw free one day.
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