Sony launched its PlayStation 4 console with a natural rush of gamers going for the console at the very outset. What followed next is almost a routine, what with confusion and hiccups taking center state. Like a retailer giving out the device before the D-day and also a crash of their servers as users logged in to update their console which is mandatory. These issues had been reported by many ardent Sony followers and gamers. Sony though has termed all of these being not a very serious issue and that these are being dealt with accordingly. Sony has also mentioned that the number of consoles which have been affected by such errors is not an alarming number, that it’s quite normal for most products at their first launch to come up with such figures of malfunctioning units.
Representatives of Sony Computer Entertainment America (SCEA) mentioned this while talking to Endgadget. With the varied issues being reported, they feel that the core problem is not one singular issue. They also have records showing that a total of 1 percent of the number of units shipped has been malfunctioning which they consider not a very high figure with such a high profile product launch.
They have given assurance that Sony and the retailers were working together to address the issues effectively and at the shortest possible time frame, which includes sending the replacement units where necessary.
Barring these few cases, Sony reported the response from the vast majority of the PS4 users to being largely positive. There is however the aspect of the 1 percent turning out to be a big figure in integers, as Sony is supposed to have sold about 1 million units of their PS4. This means there are 10,000 users holding malfunctioning or devices with the “Blue Screen” in their hand.
Some forums are placing possible process by which the user themselves might be able to correct the problem of the console. However, it is upon the individual to decide whether to await official instruction from Sony or opt for unofficial means to get started with the PS4s that have stalled.