Lucy Koh, the District Judge of San Jose, California has directed tech giant Apple to face another federal lawsuit. The latest Apple lawsuit claims that Apple Inc. has failed to announce its customers regarding the messaging system blockage. According to official sources, Apple did not inform its users that they will not be able to receive any kind of text messages from other Apple iOS devices if they moved from iPhone to a different smartphone, like and Android or Windows Phone.
One of the ex-iPhone users who suffered from this blockage is Adrienne Moore, who claims that Apple made it very difficult for her because she didn’t receive the messages from Verizon regarding her contract.
Moore, the plaintiff in the latest Apple lawsuit said that Apple failed to inform her that any text messages would not be sent if the iPhone users decided to switch to another phone brand. She complained that she lost many messages because of the blockage and it’s all Apple’s fault for not letting her know.
Moore is seeking compensation of damages and a class action status from the Apple lawsuit. Luckily for her, the unfair competition laws in the state of California are on her side. Judhe Koh said that the plaintiff has every right to sue Apple because her text messages should have reached her and didn’t because Apple failed to inform her, thus disrupting the contractual relationship between company and user.
In its defense Apple said that its message app iMessage that was running on the plaintiff’s iPhone could not identify when the user switched to a different mobile device.
Before the latest Apple lawsuit, the tech giant recognized it had a problem with the text messages not being delivered after the users switched to a different non-iOS phone, so this week Apple launched an online tool that allows the user to retrieve the text messages if moving to a different non-Apple mobile device. The new Apple tool tells its users to turn off the iMessage system on their Apple phone before switching to a different mobile device.