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China To Strengthen Its Policies For Foreign Brand After Apology From Apple

March 26, 2013 By Georgia Dawson Leave a Comment

Tim Cook who is the chief executive officer of Apple Inc. has apologized to the customers of China after they suffered massive criticism from people. It is after two weeks of the arrogance and lacking customer service in China that the CEO of Apple has expressed his apology. It has been however revealed that the offense of the company was that they had not replaced the back covers of the iPhones after repairing the electronic inputs of iPhones at China.

The poor customer service criticism from the people of China became a scope for the international companies to ensure better service which were also blamed and criticized by China central Television, including Carrefour SA, Yum! Brands Inc and Volkswagen AG to name a few. The China television network showcased its programs on Apple’s poor customer service in more than 1 billion viewers, soon after Li Keqiang who had vowed to wash out consumer abuse was held and named as the chief. There were more than a dozen of articles in the daily state run newspaper regarding news of poisonous food, corruption in government, pollution in water and air, floating of thousands of dead pigs in the drinking water of Shanghai and more.

Shaun Rein who is the managing director of Shanghai’s China Market Research Group says that the state media has been taking too much pick on the foreign companies in the last few days. He adds that the government of the nation should ensure that the foreign organizations do treat the consumers of China with care and fairness. It should also be maintained that the companies maintain good customer support for the protection of people and not after it becomes an issue of politics.

The latest issue about the attack against Apple Inc. came almost five months after the sales of Japanese cars fell off as a result of territorial differences in relation to unoccupied islands. The china’s trade and commerce market has pledged to make their regulations for foreign companies more strong and in sync with customer’s rights, as stated after the report of 15 March was revealed in CCTV. On the other hand, the state administration for industry and commerce has called for the local authority with declaration for better supervision and warranty clauses in Apple’s policies.

According to a spokesman from the Apple Inc. who refused to be named, it is still not clear whether Apple broke any law or warranty policy. Talking about the apology from that came from Apple regarding customer support; Hong Lei who is the spokesman of China’s Foreign Ministry said in an event at Beijing that it is normal and commendable of Apple to opt for an apology to its Chinese consumers.

Filed Under: Business

Amazon Stock Price Rises, Even In Loss Market

March 25, 2013 By Georgia Dawson Leave a Comment

Designed to ensure better growth and profit from its $18.5 billion, the Amazon.com Inc. enjoy the most expensive stock as per the number of Standard & Poor’s 500 Index, as revealed by Jeff Bezos the chief Executive officer.

The company is revealed to enjoy double stock in the last three years with more than 700 times earnings which is considered as the biggest ratio of any organization in relation to the S&P 500. It is stated that this ranking has been held by the company for the last nine months. After the popularity of digital content and the cloud computing starting gaining momentum, it is predicted that the stocks of the company will drop by 48 in the coming year, thus making Amazon the tenth most expensive index benchmark in the industry, as per the data compilation of the Bloomberg.

Amazon is enjoying better betting from investors as the company makes its growth in sections such as selling of movies, music, books and other additional options that are sold from their storefront. In the year of 2013, the operational margin is expected to grow wider after contracting with it for two continuous years. The company is reported to have invested finance in various warehouses to ensure better delivery and improved service of the computing services through the help of internet.

An analyst of the Telsey Advisory Group, Tom Forte, states that investors are willing to accept a better and rich valuation in regard to the execution of high level policies and investment scopes with the company. It is expected that at some point, there will be a marginal recovery. Amazon which is based out at Seattle was started in the year of 1994, and has gradually evolved as one of the largest online seller of books along with other products such as designer clothing, digital downloads, tablet computers, music and movies and more.

Amazon has successfully enjoyed the patience of its investors since the year of 1997, making the craze for dot com survive in the market rightly. It is observed that investors have accepted the organization’s zeal to grow, even in relation to the expense of not getting immediate gain.  Due to this reason, the company gets to enjoy rising share value even when the market has gone for a tumble, thus resulting in massive difference in the earnings ratio. On the other hand, EBay Inc. is the largest online operational marketplace that trades almost 28 percent more along with Apple Inc. making for one of the valuable organizations to trade in multiples of ten.

Since the year of 2009, the shares of Amazon got soared by 98 percent even when the company is going through loss of average $39 million as per reports of last year. Comparison shows that while in the year of 2010, the company had $1.15 billion profit, last year it went through a loss of $39 million.

Filed Under: Business

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