Since its launch last fall, Google Helpouts has been a huge success. It has nearly bypassed all traditional ways of looking for information and asking for help. If you don’t know how the system works, we will briefly explain it to you. Let’s say you are having computer issues that you can’t fix and the written tutorials, FAQ lists, forums and other troubleshooting sources can’t seem to help you in any way. If you don’t want to call all your friends or take the machine to the nearest repair shop, you can ask the help of a Google specialist via a Helpout. You are able to chat live with a selected expert who can explain to you what is wrong and offer you solid advice on how to solve the problem. This online help desk, if we can call it that, addresses common everyday issues, such as household maintenance problems. It also offers users the opportunity to learn new things, such as playing an instrument or getting involved in an art project.
At the start of this month, however, we have a brand new idea coming from Google. That is Google Helpouts for new parents. What does this mean? It simply means that if you have trouble with your newborn baby and need professional help, you can call one of the experts listed with their names, qualifications and ratings. You can ask specific questions, depending on the problems you are having and the specialist’s field of expertise. For instance, you can talk to experts in the area of children’s sleep disorders, or you can choose to have a chat with a pediatric nutritionist, an expert in child behavioral problems, and so on. Don’t think that these people are just a bunch of so-called professionals wanting to make a buck in their spare time. Google selected the best of the best in terms of professional competence. As a result, you will meet a lot of PhD’s, medical doctors, certified psychologists and so on. All are willing to help new parents adjust to their new life status and give the best possible care to their children.
In order to use Google Helpouts for new parents you have to have an active Google Wallet to pay for your call. There are some professionals who offer their advice for free. However, others will offer a minimal charge per minute. According to some who have already used the system, the specialists did their jobs spectacularly. The experts provided credible and applicable advice, addressing each issue respectfully.
So if you are at the beginning of your saga as a mother or father and you could use additional help with a healthy dose of professionalism, use the Google Handouts for new parents with confidence.