This is a particular issue about the smart TV that people couldn’t get accustomed to understand. Why would a third party be interested in their “small talks” with the TV? Well, Samsung kindly responds that it’s a matter of improving its services through observing how the device responds to human commands. However, the users of this innovative product are not very convinced. They are scared to use their TV or talk around it, because they are feared that thing they say could be misinterpreted and they could get accused of certain things. As a result, those who bought the TV don’t want to use is as often, even if they have bought it especially for the smart part of it. The company offers the possibility to turn of the system that records your commands and other words that you speak in front of the TV, but this behavior implies turning off all those smart skills that you bought it for in the first place.
Furthermore, a report in Slate has shown that interfering with the Samsung Smart TV to disable its smart components may be a felony.
“Most smart TVs on the market have taken technological measures to prevent users from accessing or modifying firmware in order to prevent illegal copying and distribution of copyrighted material. But users could technically face felony charges for circumventing lock-down restrictions — even if the modifications they’re trying to make are legal under copyright law.”
As a response to this statement, Parker Higgins of the Electronic Frontier Foundation that is a nonprofit organization that defends the civil rights in the digital world, stated that taking away user’s ability to modify the software of their devices, they are rendered powerless.
Finally, Samsung has replied to all these concerns on Tuesday, in a public statement.
“[the TV will] collect your interactive voice commands only when you make a specific search request to the smart TV by clicking the activation button either on the remote control or on your screen and speaking into the microphone on the remote control.”
Image Source: Samsung