Facebook is always bringing out novelties that would help its users have a better and safer life, from every point of view. A new features by Facebook has been launched today that wants to lower the suicidal rate in the U.S., taking into consideration that this is the only place where it is available at the moment. For the rest of the world, no news have been heard from the representatives of the company, unfortunately.
The world’s most important social network has been getting more and more involved with humanitarian work. In this particular project, Facebook didn’t only get involved by creating a feature or an extension of an app, but by gathering actual people in order to form a team that talks directly with the users in need.
Suicide prevention is a great challenge for a social network in general, taking into consideration all the risks of getting into such a difficult and delicate issue. But Facebook has accepted it with its eyes close and its minds open. The minds of the organizations with which the company has partnered are those of mental health organizations Forefront, Now Matters Now, the National Suicide Prevention Lifeline and Save.org. Rob Boyle, Facebook product manager, and community operations safety specialist Nicole Staubli said in a Facebook post that one of the most important things that this new feature is going to create is a stronger connection with the users of Facebook that are found in distress. The team conducted by Mr. Boyle is spread all around the world and working non-stop, 24/7 in order to review, prioritize the reports and send help and resources to those that need it most. Additionally, if someone sees any posts that represent a threat of suicide on Facebook, he must urgently contact their local emergency services. This issue has been taken care of differently until the present moment, by allowing the users to flag a post if they believe that the person is trying to talk about such an intention. Also, they could upload the link of the post or make a screenshot of it and send it to the company’s suicidal prevention page.
Currently, the user that is being suspected to be in distress or have the intention of harming himself, will receive this particular message from Facebook: “a friend thinks you might be going through something difficult and asked us to look at your recent post.” As a result, the users is facing the possibility of contacting a friend that could help him or contact a suicide prevention organization.
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